Infrastructure Operations
	Infrasys is not an outsourcing company in the traditional mould. We do not aspire to take on all aspects of a company’s IT activities, rather we believe that there are certain areas where we have particular skills, process and technical competency and our approach is to provide a tailored service, addressing specific aspects of a company’s IT delivery. We work with the client to define a logical package of services and then take responsibility for the delivery of those services to contracted service levels, allowing the client to focus on other aspects of the business.
	The Problem Unreliable infrastructure with high levels of downtime? Excessive IT costs? Lack of key skills? Need to free up resource to work on new projects? These are all reasons that have caused Infrasys' clients to take our "Infrastructure Operations" service.
	Service Scope The infrastructure services which Infrasys can offer are many and varied but key elements include: Service management Project management Change management Problem management Backup and recovery Storage management Infrasys will work with the client to identify which of these services, or indeed any others, are required, and the best delivery approach. This will include service levels, levels of automation and service delivery location.
	Benefits By engaging infrastructure professionals to run complex parts of the IT business, the client can focus on other business challenges, confident that the IT infrastructure is in safe hands. Through the application of process, skills and technology, service levels are assured and costs rigorously controlled.
	Why Infrasys Infrasys are extremely flexible in their approach, with high levels of technical competence and many years experience in infrastructure management in some very challenging environments. Highly customer focused, Infrasys respond rapidly to changing business and technical requirements.
	Reference Site Jaguar & Land Rover - Infrasys run the Unix Server and client environment for Jaguar and Land Rover, supporting more than 300 servers, 1800+ workstations and 3500 users, as well as the associated storage and the corporate backup solution. These systems are used to design all new Land Rover and Jaguar vehicles. Infrasys have developed innovative automation approaches to ensure the performance and availability of these critical systems.
	Contact Infrasys Sales Hotline - Tel: +44 (0) 121 506 9240, Email: info@infrasys.co.uk
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